Bad Girl, Good Business

Be Kind

Reading Time: 3 minutes Ralph Waldo Emerson said it best. “Be silly. Be honest. Be kind.”  I also like this quote from a random blog about kindness:  “Kindness. It doesn’t cost a damn thing. Sprinkle that shit everywhere.” Not particularly poetic, but silly and honest. Kindness has been oh-so-important as I’ve settled in to my new home in Arizona. Despite all […]

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Smile at Me (Please!)

Reading Time: 2 minutes I was the victim of an airline delay this week.  And all I needed was an apology and a smile.  The weather was bad and stuff happens. I get that. But the women at the American Airlines desk at Newark Airport were stressed-out and pissed-off and didn’t smile ONCE at passengers as they waited for two […]

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